At Synergy Spark (“Company,” “we,” “us,” or “our”), we respect and value your privacy. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information when you engage with our services, visit our website, or otherwise interact with us. By accessing or using our services, you consent to the practices described in this policy.
In the course of providing our services, we may collect, store, and process various categories of personal information, including but not limited to:
We also gather non-personal information, which does not directly identify you but may relate to your usage of our services. This includes:
We use your personal information primarily to deliver the services you have requested from us. This includes managing your account, processing payments, fulfilling orders, providing customer support, and ensuring the proper functioning of our website and services.
We may use your contact information to communicate with you about important updates, promotional offers, newsletters, and other relevant information. These communications may be sent via email, SMS, phone calls, or postal mail. You have the right to opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
We continuously strive to enhance our offerings, and we may use the information collected from you to analyze user behavior, preferences, and feedback. This allows us to improve the content, functionality, and user experience of our website and services, as well as to develop new features and services.
We take the security of your personal information seriously. We may use your information to monitor, detect, and prevent fraudulent activities, unauthorized access, security breaches, and other harmful or illegal activities. This includes verifying your identity, authenticating transactions, and implementing security measures to protect our systems and your data.
We may use your information as necessary to comply with applicable legal obligations, including responding to lawful requests from public authorities, enforcing our terms and conditions, protecting our legal rights, and resolving disputes. In certain circumstances, we may be required to disclose your information to regulatory bodies, law enforcement agencies, or in connection with legal proceedings.
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services. These service providers may perform tasks such as payment processing, data hosting, analytics, marketing, customer support, and other administrative functions. We require our service providers to adhere to strict data protection standards and to use your information solely for the purposes of providing the contracted services.
In the event of a merger, acquisition, reorganization, sale of assets, or other similar transaction, your personal information may be transferred as part of the business assets. In such cases, we will ensure that the acquiring entity honors the commitments made in this Privacy Policy and that your personal information remains protected.
We may disclose your personal information to third parties if we believe in good faith that such disclosure is necessary to:
We may share your personal information with third parties for purposes not covered by this Privacy Policy, but only with your explicit consent. You have the right to withdraw your consent at any time by contacting us.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information for legal, accounting, or reporting obligations, as well as for the resolution of disputes and enforcement of our agreements.
We employ a variety of physical, technical, and administrative measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
You have the right to access the personal information we hold about you and to request corrections or updates to any inaccurate or incomplete data. To exercise this right, please contact us using the contact information provided at the end of this Privacy Policy.
You may request the deletion of your personal information or the restriction of its processing under certain circumstances. For example, you may request deletion if the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent to processing. Please note that we may retain certain information as required by law or for legitimate business purposes.
You have the right to object to the processing of your personal information in certain situations, including for direct marketing purposes. If you object, we will cease processing your information unless we have compelling legitimate grounds to continue or if the processing is necessary for legal claims.
Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to request the transfer of that information to another data controller.
If we process your personal information based on your consent, you have the right to withdraw that consent at any time. However, withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.
As a global service provider, we may transfer your personal information to countries outside of your jurisdiction, including to countries that may not provide the same level of data protection as your home country. When we transfer your information internationally, we take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy, including implementing data transfer agreements based on standard contractual clauses approved by the relevant regulatory authorities.
Our services are not intended for children under the age of 13, and we do not knowingly collect or process personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records. If you believe that we may have collected personal information from a child under 13, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Synergy Spark
info@synergyspark.agency.com